How manufacturers can raise their service offering to a new level

Due to international competition, the margins of German industrial companies are increasingly coming under pressure. To maintain a competitive advantage, companies not only have to provide high-quality products, they also have to assume greater responsibility for ensuring that they operate reliably over the long term.

Many companies therefore already rely on remote services for maintaining machines and systems. However, they generate more data than they can store, analyze and use. In this white paper, we present an integrated approach that enables manufacturers to automatically evaluate remote data and offer their customers new service products on this basis.

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