Software solutions for
IT and enterprise
service management

Valuemation: Software for IT service management

IT service management: Modernize your IT with an extensive product suite.

  • All ITIL® processes are already on board: You decide which you need
  • Choose an ITSM tool with persuasive usability and user acceptance.
  • We deliver it just as you wish: in the cloud or on-premise.

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Valuemation: Software for HR service management

HR service management: Relieve your HR department of administrative tasks.

  • All the processes are tool-controlled and transparent. That means you maintain an overview.
  • Personal to-do lists and automatic reminders assist you, so nothing gets forgotten..
  • Routine tasks are carried out automatically by self service - quickly and without you needing to do anything.

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Valuemation: Software for HR service management

Valuemation: Software for field service management

Field service management: Help your customer service deliver high quality.

  • Handle service incidents across teams in a tool-controlled manner - and so solve problems quickly and efficiently.
  • Make your service know-how available in a knowledge base. That means inexperienced colleagues can soon work productively, too.
  • Use big data analyses of remote data and so increase your customers' machine running times and profitability.

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Valuemation: Software for facility service management

Facility service management: Give your facility management control over buildings and systems.

  • All assets (buildings, vehicles, office furniture, etc.) are stored centrally. That means you can see their status and history at all times.
  • Service processes are tool-aided. As a result, everyone knows what has to be done and when.
  • Systems are automatically monitored and controlled via IoT interfaces. That means you can solve problems quickly and efficiently.

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Valuemation: Software for facility service management

Excerpt from our references

Alphapay AG
ALTE LEIPZIGER Lebensversicherung a.G.
ARBURG GmbH + Co KG
AVISTA Corp.
Axians ICT Austria GmbH
Baloise Group / Basler Versicherung AG
Baudirektion Kanton Zürich
Bilfinger SE
BIT BW (IT Baden-Württemberg)
BKW Energie AG
BMW AG
Bundesagentur für Arbeit
C&A Services GmbH & Co. OHG
Concordia Versicherungs-Gesellschaft a.G.
DATAGROUP AG
Datenzentrale Baden-Württemberg AöR
Deutsche Leasing AG
Deutsche Telekom / T-Systems Enterprise Services GmbH
Deutsche Telekom Technik GmbH
DEVK
EWERK RZ GmbH
Ferrovie dello Stato Italiane SpA
Fiducia & GAD IT AG
Frankfurt University of Applied Sciences
GISA GmbH
gkv informatik GbR
HALLESCHE Krankenversicherung auf Gegenseitigkeit
Hansgrohe SE
Heraeus Infosystems GmbH
Hutchison 3G Italy S.p.A
IAV GmbH Berlin
INAIL - Istituto Nazionale Assicurazione contro gli Infortuni sul Lavoro
Jungheinrich AG
KIRU - Zweckverband Kommunale IV Reutlingen-Ulm
KIVBF - Kommunale Informationsverarbeitung Baden-Franken
Klinikum Nürnberg
Landratsamt Bodenseekreis
Lanxess Deutschland GmbH
LVM Landwirtschaftlicher Versicherungsverein Münster a.G.
MARKANT Services International GmbH
MEF -  Ministero dell’Economia e delle Finanze
Modon - Saudi Industrial Property Authority
MTU Aero Engines AG
Müller Holding Ltd. & Co. KG
Netto Marken-Discount GmbH & Co. KG
Numiga GmbH
OEDIV  Oetker Daten- und Informationsverarbeitung GmbH & Co. KG
Olympus Winter & Ibe GmbH
Post CH AG
Poste Italiane S.p.A.
Rolls-Royce Power Systems AG
RUAG Defence
SIG Information Technology GmbH
Silhouette International Schmied AG
soffico GmbH
Stadt Köln
Stadtverwaltung Grevenbroich
Technisches Finanzamt Berlin
Trenitalia
TRUMPF Werkzeugmaschinen GmbH + Co. KG
Vater BankIT GmbH
ver.di Vereinigte Dienstleistungsgewerkschaft
Viessmann IT Service GmbH
Vinzenz von Paul Kliniken gGmbH
WienIT EDV Dienstl. GmbH & Co KG
ZDF – Zweites Deutsches Fernsehen
Zweckverband Kommunale DV Region Stuttgart

News

USU supports service lifecycle management at Jungheinrich

Jungheinrich AG is one of the world's leading companies in intralogistics. USU's Valuemation software supports the implementation of its vision of integrated service lifecycle management under the motto “Focus on service" – from planning to procurement, installation, operation and shutdown of services.

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New release: Valuemation Analytics 4.4

The new version of the USU solution for IT analytics will be available from February 1. Among other things, it offers specific KPIs for Business Process Management. As a result, both business users and technically minded users can analyze and optimize the execution of specific processes in the Valuemation Process Engine. 

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Online survey: Please evaluate Valuemation for IT asset management

We’re taking part in a new market study of the US American analyst house Info-Tech Research. They are examining solutions for IT asset management (incl. software license management) from various vendors. Besides the results of the analysts, also the opinion of our clients and users are included in the final evaluation results.

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