Software solutions for
IT and enterprise
service management

Valuemation: Software for IT service management

IT service management: Modernize your IT with an extensive product suite.

  • All ITIL® processes are already on board: You decide which you need
  • Choose an ITSM tool with persuasive usability and user acceptance.
  • We deliver it just as you wish: in the cloud or on-premise.

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Valuemation: Software for HR service management

HR service management: Relieve your HR department of administrative tasks.

  • All the processes are tool-controlled and transparent. That means you maintain an overview.
  • Personal to-do lists and automatic reminders assist you, so nothing gets forgotten..
  • Routine tasks are carried out automatically by self service - quickly and without you needing to do anything.

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Valuemation: Software for HR service management
Valuemation: Software for field service management

Field service management: Help your customer service deliver high quality.

  • Handle service incidents across teams in a tool-controlled manner - and so solve problems quickly and efficiently.
  • Make your service know-how available in a knowledge base. That means inexperienced colleagues can soon work productively, too.
  • Use big data analyses of remote data and so increase your customers' machine running times and profitability.

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Valuemation: Software for facility service management

Facility service management: Give your facility management control over buildings and systems.

  • All assets (buildings, vehicles, office furniture, etc.) are stored centrally. That means you can see their status and history at all times.
  • Service processes are tool-aided. As a result, everyone knows what has to be done and when.
  • Systems are automatically monitored and controlled via IoT interfaces. That means you can solve problems quickly and efficiently.

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Valuemation: Software for facility service management

Excerpt from our references

Alphapay AG
ALTE LEIPZIGER Lebensversicherung a.G.
Axians ICT Austria GmbH
Baloise Group / Basler Versicherung AG
Baudirektion Kanton Zürich
Bilfinger SE
BIT BW (IT Baden-Württemberg)
BKW Energie AG
Bundesagentur für Arbeit
C&A Services GmbH & Co. OHG
Comramo KID GmbH
Concordia Versicherungs-Gesellschaft a.G.
Datenzentrale Baden-Württemberg AöR
Deutsche Leasing AG
Deutsche Telekom / T-Systems Enterprise Services GmbH
Deutsche Telekom Technik GmbH
Ferrovie dello Stato Italiane SpA
Festo AG & CO. KG
Fiducia & GAD IT AG
gkv informatik GbR
HALLESCHE Krankenversicherung auf Gegenseitigkeit
Hansgrohe SE
Hutchison 3G Italy S.p.A
IAV GmbH Berlin
INAIL - Istituto Nazionale Assicurazione contro gli Infortuni sul Lavoro
Jungheinrich AG
KIRU - Zweckverband Kommunale IV Reutlingen-Ulm
KIVBF - Kommunale Informationsverarbeitung Baden-Franken
Klinikum Nürnberg
Landratsamt Bodenseekreis
Lanxess Deutschland GmbH
LVM Landwirtschaftlicher Versicherungsverein Münster a.G.
MARKANT Services International GmbH
MEF -  Ministero dell’Economia e delle Finanze
Modon - Saudi Industrial Property Authority
MTU Aero Engines AG
Müller Holding Ltd. & Co. KG
Netto Marken-Discount GmbH & Co. KG
OEDIV  Oetker Daten- und Informationsverarbeitung GmbH & Co. KG
Olympus Winter & Ibe GmbH
Post CH AG
Poste Italiane S.p.A.
Rolls-Royce Power Systems AG
RUAG Defence
SIG Information Technology GmbH
Silhouette International Schmied AG
soffico GmbH
Stadt Köln
Stadtverwaltung Grevenbroich
Stuttgarter Versicherung Holding AG
Technisches Finanzamt Berlin
TRUMPF Werkzeugmaschinen GmbH + Co. KG
Vater BankIT GmbH
ver.di Vereinigte Dienstleistungsgewerkschaft
Vinzenz von Paul Kliniken gGmbH
WienIT EDV Dienstl. GmbH & Co KG
Wilhelm Böllhoff GmbH & Co. KG
Zweckverband Kommunale DV Region Stuttgart


Valuemation 5.1: New version of the USU suite now available

The new Valuemation version includes an integrated Kanban board for ticket processing via drag & drop, a service map for visualizing and structuring services, and an extension for asset inventory in field support via smart phone.

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Valuemation Analytics: New Release 4.8 now available

The new version supports the open source database system MariaDB. This allows up to 100 times faster analyses compared to conventional relational databases. Also new: integrated user management with the Valuemation Suite.

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USU cooperates with IT technology group S&T AG in Austria + Eastern Europe

The internationally active Austrian IT technology group S&T AG is establishing an IT service management competence center in Austria using USU’s Valuemation suite. In addition, S&T will market the USU software and implement it based on the ITIL® standard.

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