Software solutions for
IT and enterprise
service management

Valuemation: Software for IT service management

IT service management: Modernize your IT with an extensive product suite.

  • All ITIL® processes are already on board: You decide which you need
  • Choose an ITSM tool with persuasive usability and user acceptance.
  • We deliver it just as you wish: in the cloud or on-premise.

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Valuemation: Software for HR service management

HR service management: Relieve your HR department of administrative tasks.

  • All the processes are tool-controlled and transparent. That means you maintain an overview.
  • Personal to-do lists and automatic reminders assist you, so nothing gets forgotten..
  • Routine tasks are carried out automatically by self service - quickly and without you needing to do anything.

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Valuemation: Software for HR service management

Valuemation: Software for field service management

Field service management: Help your customer service deliver high quality.

  • Handle service incidents across teams in a tool-controlled manner - and so solve problems quickly and efficiently.
  • Make your service know-how available in a knowledge base. That means inexperienced colleagues can soon work productively, too.
  • Use big data analyses of remote data and so increase your customers' machine running times and profitability.

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Valuemation: Software for facility service management

Facility service management: Give your facility management control over buildings and systems.

  • All assets (buildings, vehicles, office furniture, etc.) are stored centrally. That means you can see their status and history at all times.
  • Service processes are tool-aided. As a result, everyone knows what has to be done and when.
  • Systems are automatically monitored and controlled via IoT interfaces. That means you can solve problems quickly and efficiently.

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Valuemation: Software for facility service management

Excerpt from our references

Alphapay AG
ALTE LEIPZIGER Lebensversicherung a.G.
ARBURG GmbH + Co KG
AVISTA Corp.
Axians ICT Austria GmbH
Baloise Group / Basler Versicherung AG
Baudirektion Kanton Zürich
Bilfinger SE
BIT BW (IT Baden-Württemberg)
BKW Energie AG
BMW AG
Bundesagentur für Arbeit
C&A Services GmbH & Co. OHG
Comramo KID GmbH
Concordia Versicherungs-Gesellschaft a.G.
DATAGROUP AG
Datenzentrale Baden-Württemberg AöR
Deutsche Leasing AG
Deutsche Telekom / T-Systems Enterprise Services GmbH
Deutsche Telekom Technik GmbH
DEVK
EWERK RZ GmbH
Ferrovie dello Stato Italiane SpA
Festo AG & CO. KG
Fiducia & GAD IT AG
gkv informatik GbR
HALLESCHE Krankenversicherung auf Gegenseitigkeit
Hansgrohe SE
Hutchison 3G Italy S.p.A
IAV GmbH Berlin
INAIL - Istituto Nazionale Assicurazione contro gli Infortuni sul Lavoro
Jungheinrich AG
KIRU - Zweckverband Kommunale IV Reutlingen-Ulm
KIVBF - Kommunale Informationsverarbeitung Baden-Franken
Klinikum Nürnberg
Landratsamt Bodenseekreis
Lanxess Deutschland GmbH
LVM Landwirtschaftlicher Versicherungsverein Münster a.G.
MARKANT Services International GmbH
MEF -  Ministero dell’Economia e delle Finanze
Modon - Saudi Industrial Property Authority
MTU Aero Engines AG
Müller Holding Ltd. & Co. KG
Netto Marken-Discount GmbH & Co. KG
OEDIV  Oetker Daten- und Informationsverarbeitung GmbH & Co. KG
Olympus Winter & Ibe GmbH
Post CH AG
Poste Italiane S.p.A.
Rolls-Royce Power Systems AG
RUAG Defence
S&T AG
SIG Information Technology GmbH
Silhouette International Schmied AG
soffico GmbH
Stadt Köln
Stadtverwaltung Grevenbroich
Stuttgarter Versicherung Holding AG
Technisches Finanzamt Berlin
Trenitalia
TRUMPF Werkzeugmaschinen GmbH + Co. KG
Vater BankIT GmbH
ver.di Vereinigte Dienstleistungsgewerkschaft
Vinzenz von Paul Kliniken gGmbH
WienIT EDV Dienstl. GmbH & Co KG
Wilhelm Böllhoff GmbH & Co. KG
Zweckverband Kommunale DV Region Stuttgart

News

Valuemation Analytics 4.7: New module Report Assembler

One highlight of the new release 4.7 of USU’s software for IT analytics is the new Report Assembler module. It combines flexible options for ad-hoc analyses with meaningful reporting. Users can create web-based individual reports themselves.

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USU is pushing IT automation through OEM partnership with Flowster

USU is expanding the scope of its Valuemation IT service management product suite in the area of IT automation. To this end, it has concluded an OEM partnership agreement with FLOWSTER Solutions GmbH. With the help of the integrated FLOWSTER software, Valuemation can now also automate all processes for managing infrastructures in data centers.

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Valuemation Analytics: New Release 4.6 now available

The new Release 4.6 of our Valuemation Analytics software is now available. Among other things, this supports the targeted anonymization of personal data. In order to implement and comply with the General Data Protection Regulation (EU GDPR) , you can use it to determine which data records and data you want to make anonymous.

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