Your IT systems are replaceable – but not the know-how of your product and solution partner! As a software and consulting firm, we’ve specialized for over 40 years in developing and rolling out solutions that are tailored fully to the specific requirements of service management.
USU’s consultants are experts in service management and support you proficiently in all phases of your project – from analysis of potential and requirements, to concept design to implementation and in continuous further development and optimization of your solution. We also support you in organizational change management. You can also count on us when it comes to user training and continuous further development of your solution during operation.
Our consultants have many years of experience in practice and projects, as well as in-depth process and project management training, backed by certification in
- ITIL® (IT Infrastructure Library)
- PRINCE 2 (Projects in Controlled Environments)
- IPMA (International Project Management Association)
- BPMN 2.0 (Business Process Model and Notation)
Using best practices from more than 500 projects and a mature process model, we enable you to roll out your solution successfully and use it productively. The goes for projects lasting only a few days and well as large projects where we support you in step-by-step rollout over a lengthy period of time.
We’ll be please to give you details of how we can provide optimum support for your project. Just contact us!