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White Paper
AI-Based Automation in Knowledge Management
Call center knowledge management can help through call center automation. Knowledge management offers call center software through AI automation.
Download
White Paper
Unleash the Power of ChatGPT: Empowering Chatbots for Next-Level Customer Service
How a smart combination can improve customer service with virtual assistance. Conversational AI chatbot brings next-level customer service.
Download
Flyer
Maximize Efficiency and Success
USU Knowledge Management is designed to bring knowledge to people when and wherever they need it. As a consequence USU Knowledge Management comes…
Download
E-Book
Ultimate Guide to Microsoft 365
Your complete playbook to manage and optimize licensing and subscriptions across Microsoft Cloud Services
Download
E-Book
4 phases to a customer and partner portal
This white paper provides an overview of which aspects are important in your portal project in four phases
Download
White Paper
The Way to a User-Oriented IT Self Service Portal
A practical guide for implementing a user-centric IT self service portal. Provice a better Digital Employee Experience by using a self service system.
Download
E-Book
Maximizing the Benefits of Software Asset Management: A Comprehensive Guide on Defining Feature Requirements
This guide will help you to understand the value delivered by a professional SAM solution.
Download
On Demand
Webinar: Cost Optimization Strategies for Microsoft Cloud Services
Learn from a leading SAM expert and discover how USU's SAM solution can help you achieve your cost optimization goals.
📍
Online
Watch now
Podcast
Podcast: Secrets to managing your cloud costs in 2023 and beyond
Consider how your organization is operating in the cloud. Does your enterprise have a dedicated cloud computing strategy?
Listen now
E-Book
Optimization for SAP® Software from USU receives ITAM Review certification
Optimization for SAP® Software from USU has received the prestigious certification from ITAM Review.
Download
E-Book
E-Book: Increasing Customer Satisfaction through Self-Service
Learn how self service can make your business more efficient and increase customer and employee satisfaction.
Download
E-Book
eBook: Digital Employee Experience DEX
Learn more about the use of ITSM and ESM tools for optimised digital workflows
Download
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