USU
Solutions
Customers
Company
Resources
Contact us
Careers
Events
Blog
🔍︎
👤︎
EN
German
French
Italian
︙
Solutions
USU Software Asset Management
➤
USU Knowledge Management
➤
USU IT Service Management
➤
USU Self-Service Management
➤
USU IT Monitoring
➤
USU Cloud Management
➤
USU Digital Consulting
➤
Customers
➤
Trainings
➤
About USU
➤
Investor Relations
➤
Sustainability
➤
Partner
➤
Press
➤
Careers
➤
Freelancer
➤
Products
License Management
➤
Discovery
➤
SaaS Optimization
➤
Oracle Optimization
➤
Optimization for SAP®
➤
Cloud Cost Management
➤
Optimization for Engineering Software
➤
Services
SAM Services
➤
Products
Knowledge Management for Customer Service
➤
Knowledge Management for IT
➤
Knowledge Management for Enterprise Services
➤
Chatbots
➤
Services
Professional Services
➤
Industries
Automotive
➤
Finance and Insurance
➤
Manufacturing
➤
Products
IT Service Desk
➤
IT Self-Service
➤
IT Service Catalog & SLA
➤
IT Asset Management
➤
IT Change & Configuration Management
➤
IT Financial Management
➤
IT Service Portfolio & Service Design
➤
IT Project Portfolio Management
➤
IT Governance, Risk & Compliance
➤
Enterprise Service Management
➤
Products
IT Self-Service
➤
Customer Self-Service
➤
Employee Self-Service
➤
Self-Service Portal
➤
Products
IT Event Management
➤
System Monitoring
➤
Cloud Monitoring
➤
End-to-End Monitoring
➤
Service Monitoring
➤
IT Service Alerting
➤
Container Monitoring
➤
Services
Professional Services & Training
➤
Products
Cloud Cost Management
➤
Hybrid Cloud Management
➤
Cloud Governance
➤
Services
Digital Experience
➤
Digital Process Automation
➤
Application Management Services
➤
E-Government Solutions
➤
Expert Staffing
➤
Custom Software Development
➤
Technology Partners
Liferay DXP
➤
Pega
➤
Disy Informationssysteme
➤
Success Stories
Customer Service Center
Courses
Classes
Management
Locations
Contact
USU Share Information
Financial Figures
Financial Reports
Financial Analysis
Ad-Hoc Announcements
Financial Calendar
Company mission statement
Whistleblower system
Find Partner
Become a Partner
Partner Portal
News
Press Review
Jobs
➤
Reach your goals
➤
Students
➤
FAQ for Candidates
➤
Open projects
FAQs for Freelancers
USU
✖
Resources
Content for Smart IT & Customer Service Management
Apply
Filter by
251 results
Topic interest
Adobe
(2)
Application Management
(1)
Artificial Intelligence (AI)
(9)
Audit
(9)
Case Management
(2)
Chatbots
(13)
Cloud
(42)
Cloud Cost Mangement
(6)
CMDB
(1)
Customer Experience (CX)
(8)
Customer Service
(35)
Data Driven Services
(1)
Digital Experience Platform
(3)
Digital Process Automation
(5)
Digital Workplace
(1)
Discovery & Data Management
(8)
End-to-End Monitoring
(4)
Enterprise Service Management
(15)
Financial Services
(3)
Forrester
(2)
Gartner
(3)
Hybrid Cloud Management
(14)
IBM
(3)
IT Asset Management (ITAM)
(10)
IT Event Management
(1)
IT Financial Management (ITFM)
(3)
ITIL
(3)
IT Monitoring
(25)
IT Service Alerting
(3)
IT Service Desk
(2)
IT Service Management
(24)
IT Visibility
(6)
Knowledge Management
(67)
Liferay
(1)
Low-Code
(2)
Microsoft
(5)
Oracle
(5)
Pega
(7)
Predictive Maintenance
(1)
Salesforce
(6)
SAM Services
(11)
SAP
(14)
Security
(1)
Self-Service
(6)
Service Level Monitoring
(1)
Software as a Service (SaaS)
(27)
Software Asset Management
(88)
Systems Management
(5)
Umbrella Monitoring
(4)
User Experience (UX)
(2)
Vulnerability Management
(1)
Type
White Paper
(71)
Events & Webinars
(59)
E-Book
(53)
Flyer
(29)
Study
(11)
Report
(8)
Tool
(5)
Comparison
(3)
Podcast
(3)
Article
(2)
Event type
Date
E-Book
Salesforce Licensing Guide
This licensing guide explains the many options available for Salesforce software usage, as well as the options for Salesforce storage limitations.
Download
E-Book
How to Effectively Use Knowledge Management Analytics
With knowledge management analytics, you can transform data into actionable insights to help improve high-level KPIs like AHT, track content…
Download
E-Book
Software Audit Defense Guide
Software licence audits can cost millions of dollars for your business. How can you effectively respond?
Download
E-Book
10 Ways to Write Airtight SaaS Contracts
An essential guide to identify SaaS costs, define contract details, and negotiate your terms
Download
White Paper
Predictive Knowledge Management for Customer Service
Learn how accurate and quality-assured information increases customer and employee satisfaction
Download
White Paper
Knowledge Management for Automotive
Learn how to manage complexity in today’s automotive industry
Download
White Paper
Why Knowledge Management is Undergoing a Renaissance
Learn about the development of knowledge management over time, the three major trends driving its increasing importance, and the benefits from the…
Download
E-Book
10 Ways to Stop Wasting SaaS in User Accounts
A powerful guide to clear the SaaS junk in your software trunk
Download
White Paper
Knowledge Management for Finance and Insurance Service Teams
Customer service for a new generation of customers
Download
White Paper
White Paper: AI-Powered IT Service Management
AI in IT service management is no longer a pioneering project - it has arrived in the real world. Learn more about it in this whitepaper.
Download
Report
USU Knowledge Management for Salesforce
Spend more time helping and less time searching
Download
E-Book
Control Growing SaaS Costs
Cover your SaaS from overview to optimization
Download
First
…
17
18
19
20
21
Last
Back to top ⌃