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Tool
Selection of an ITSM tool: Identifying potential vendors
This set of criteria helps you identify potential ITSM tool vendors.
Download
Tool
Selection of an ITSM tool: Tool requirements catalog
This detailed catalog supports you in requesting a quotation/tendering and in selecting an ITSM tool.
Download
White Paper
The Critical Importance of Trustworthy Data in ITAM
High-quality data is a foundational requirement for your ITAM success. This ITAM Review white paper explains the latest best practices for data…
Download
White Paper
Successfully Introducing Service Management Tools
In this white paper we'll show you the steps to implementing your ITSM tool successfully and provide you with proven tips from project practice.
Download
White Paper
The Data Discovery Pain in the As-a-Service
Getting complete and accurate data is the first step to managing your software estate. While pulling in data from on-premises sources can be…
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White Paper
Enterprise Knowledge Management
Easy employee-access to knowledge is critical for your business’s success. In this white paper, see how Enterprise Knowledge Management introduces…
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Study
Hybrid Cloud Management Study 2021
The challenges, solutions, and savings potential of hybrid cloud infrastructures
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E-Book
Microsoft Audit Playbook
This Playbook will help you prepare for a Microsoft audit. We’ll show you the big hazards in your Microsoft landscape, both on-premises and in the…
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E-Book
Smart Guide: 7 Tips for Controlling Your Hybrid Cloud Costs
This eBook will show you how to control your hybrid cloud costs, so you can maximize the benefits of operating in both on-premises and cloud…
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Tool
USU IT Monitoring Tool Selection Template
This spreadsheet helps you assess IT monitoring tools on the basis of detailed requirements. It is sent to the vendor in the course of an invitation…
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Tool
IT Monitoring Tool Selection
This spreadsheet helps you conduct a rough assessment of ITM tools so that you can draw up a long list. The tools identified in that are assessed in…
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E-Book
Salesforce Licensing Guide
This licensing guide explains the many options available for Salesforce software usage, as well as the options for Salesforce storage limitations.
Download
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