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White Paper
Umbrella Monitoring
This white paper describes the obstacles faced by IT organizations today and portrays a possible „ideal“ solution.
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White Paper
The practical impact of ITIL 4 - Part 3
The practical impact of ITIL 4 - Part 3: The impact on your ITSM tool
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White Paper
Practical guide: Configuration management database
Learn in this white paper how to successfully deploy your CMDB and how to avoid stumbling blocks.
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White Paper
Challenges in the Administration of Hybrid IT Infrastructures
Learn which new tools are necessary to meet the complexities of hybrid networks.
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White Paper
The Complete Guide to Software Audit Defense
Beat your next audit! Being unprepared for a software license compliance audit drains resources for months and often ends with a hefty penalty bill.
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E-Book
Quick Guide to Maximize Your Software ROI and Mitigate Audit Risks
Software Asset Management (SAM) is a practical investment that generates short and long-term savings in software costs, and mitigates legal and…
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White Paper
IT service management from the cloud
Most IT service management tools are also available in the form of software as a service (SaaS) from the cloud.
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White Paper
IT Monitoring for medium-sized companies
Even small and medium-sized companies depend today on the availability and performance of their IT. If important IT components fail, the whole…
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White Paper
Automated Systems Management
This white paper illustrates practical obstacles IT organizations face today,the prerequisites and requirements for an “ideal” solution as well as a…
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White Paper
Selecting an ITSM tool
The range of IT service management tools on offer has become very confusing. According to Gartner, there are currently more than 400 companies…
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Tool
USU IT Monitoring Tool Selection Template
This spreadsheet helps you assess IT monitoring tools on the basis of detailed requirements. It is sent to the vendor in the course of an invitation…
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Tool
IT Monitoring Tool Selection
This spreadsheet helps you conduct a rough assessment of ITM tools so that you can draw up a long list. The tools identified in that are assessed in…
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