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E-Book
12 Steps to Optimize Your Knowledge Management System After Implementation
See how to optimize your knowledge management system and processes after implementation and continuously improve the ROI your KM system generates as…
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E-Book
Automated Agent Assistance
Reduce customer & agent effort for better experiences
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E-Book
Is Open-Source IT Monitoring right for me?
Is Open-Source IT Monitoring right for me? This E-Book will discuss some of the advantages and disadvantages of open-source versus commercial IT and…
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E-Book
ITIL 4 for IT Monitoring Explained
In this e-book, you will learn what standards ITIL 4 sets for IT monitoring and why you should concentrate on ITIL-certified software when procuring…
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Study
IDC Study: Cloud Architectures and Infrastructures in Germany 2021
Tackling IT complexity efficiently with modern infrastructures
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E-Book
Service Level Monitoring with USU IT Monitoring
Ensure compliance with your agreed service levels
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E-Book
Cloud Monitoring with USU IT Monitoring
USU IT Monitoring allows to monitor the performance and availability data of cloud services in an efficient and automated way. This provides overall…
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E-Book
Eliminate Blind Spots with End-to-End Monitoring
Eliminate Blind Spots with End-to-End Monitoring
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Study
TEI™ of USU Software Asset Management Solution
Before implementing a new technology, you want to know if the investment is worth it. That’s why USU commissioned Forrester Consulting to evaluate…
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Study
Mature Software Asset Management Will Reap CX And EX Benefits
Challenges With Visibility, Overspending, And Provisioning Impact Software And Service Strategy
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White Paper
End-to-End Monitoring ‒ Seeing What the Customer Sees
End-to-end (E2E) monitoring targets IT service quality assurance. The end user must also be the focus of holistic IT monitoring.
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White Paper
Ticket Correlation
Read in our solution paper how our solution can help you with this problem and how you can save a lot of effort and costs.
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