Valuemation digitalizes your HR service processes and boosts the quality and efficiency of the HR administrative team. The service processes can be used and handled by employees and HR service staff at any time and any place without media disruptions.
This does not replace your existing HR software for talent management, performance management, application management and so forth. Instead, Valuemation is integrated into your environment with these systems and retains control over the higher-level work processes.
- Automatic answering of frequently asked questions from a knowledge database or through a chatbot
- HR services are called off by employees and managers on the basis of their authorizations
- Presentation of the current status of active service requests
- Direct communication with the HR department by chat
- Intuitive operation without any prior training
- Automatic assignment of new requests to the responsible member of staff
- Management of personal to-do lists with an automatic reminder function
- Analysis of the number, scope and processing times of the services
- Measurement of utilization and identification of bottlenecks in service processes
- Automatic responses to frequent questions from employees and supervisors in self-service
- Provision of requirements, instructions and guidelines for HR service staff
- Editorial processes for creating, reviewing and updating of new knowledge articles
- AI-based search function across all sources
- Permission-controlled access Users only see the contents approved for them
- Definition of any process steps and workflows
- Definition of the persons responsible for handling, examination and approval
- Possibility of fully automated processes (e.g., change to address data by self-service in SAP)
- Many standard HR processes are already available for immediate use
Valuemation has been certified by the independent management consulting firm SERVIEW GmbH. That means Valuemation can be used for all HR service processes at your company.