Your software for HR service management

The software to organize all HR administrative activities

Valuemation digitalizes your HR service processes and boosts the quality and efficiency of the HR administrative team. The service processes can be used and handled by employees and HR service staff at any time and any place without media disruptions.

This does not replace your existing HR software for talent management, performance management, application management and so forth. Instead, Valuemation is integrated into your environment with these systems and retains control over the higher-level work processes.

Inspire your employees with intuitive self-service

You can provide HR services directly to employees by means of the self-service solution:

  • Automatic answering of frequently asked questions from a knowledge database or through a chatbot
  • HR services are called off by employees and managers on the basis of their authorizations
  • Presentation of the current status of active service requests
  • Direct communication with the HR department by chat
  • Intuitive operation without any prior training

Organize your service requests in your HR team

Valuemation lets you organize, evaluate and optimize the processing of service requests by your HR team:

  • Automatic assignment of new requests to the responsible member of staff
  • Management of personal to-do lists with an automatic reminder function
  • Analysis of the number, scope and processing times of the services
  • Measurement of utilization and identification of bottlenecks in service processes

Make available the knowledge required in all processes

With Valuemation, you’ll have a powerful knowledge database available to respond to questions from employees as well as HR service staff:

  • Automatic responses to frequent questions from employees and supervisors in self-service
  • Provision of requirements, instructions and guidelines for HR service staff
  • Editorial processes for creating, reviewing and updating of new knowledge articles
  • AI-based search function across all sources
  • Permission-controlled access Users only see the contents approved for them

White paper: Digitalizing HR services – a supportive step or a threat to personal contact?

Learn about the advantages and disadvantages connected with digitalizing HR service processes.

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Configure and automate your HR service processes

Processes, such as “New employee joining” or “Employee is moving,” can be configured to suit your requirements:

  • Definition of any process steps and workflows
  • Definition of the persons responsible for handling, examination and approval
  • Possibility of fully automated processes (e.g., change to address data by self-service in SAP)
  • Many standard HR processes are already available for immediate use

Set store by a certified solution

Valuemation has been certified by the independent management consulting firm SERVIEW GmbH. That means Valuemation can be used for all HR service processes at your company.

More Information

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