Valuemation is the ITSM tool that grows with your requirements. You choose which modules to start with. Further modules can be added as and when required.
The Valuemation Suite not only caters for customary ITSM processes. It can also be used in other service areas and so throughout the company as a central tool for enterprise service management.
The USU Valuemation suite is one of the few ITSM tools worldwide that demonstrates maximum ITIL conformity and has achieved the highest possible certification level. Valuemation has been audited and certified by internationally recognized organizations several times,
- including by Pink Elephant in all 16 ITIL v3/2011 processes and
- by SERVIEW in all 19 ITIL 4 practices.
Our ITSM tool “made in Germany” is therefore more powerful than most tools from international providers!
Valuemation can be used as an enterprise service management (ESM) tool in all service areas of a company. Users need just a single self-service application for all service requests.
Sharing a single tool helps you slash costs. Valuemation has been certified in five service categories as a “SERVIEW CERTIFIED TOOL” by the German management consultancy SERVIEW.
In its market study for 2020, the German analysis firm Research in Action compares the 20 best vendors of IT and enterprise service management software. 750 IT budget managers from Germany were surveyed as part of it. The result: The USU software Valuemation ranks first for customer satisfaction and USU is one of the market leaders.
The ITSM tool Valuemation allows you to automate service processes across departments in IT and other divisions.
Learn what possibilities modern ITSM tools offer in automating processes throughout the company, but also what their limitations are.
Valuemation is shipped in a standard configuration that allows you to start using it right away.
However, the software can also be customized to your needs virtually without limitation.
We want to hear your feedback. As a user you can actively shape the next development steps and obtain an early insight into new product generations and planned new features.
Best practices: Benefit from the experience gathered from many invitation-to-tender projects.