Valuemation Service Portfolio Manager
The Valuemation Service Portfolio Manager enables you to describe the range of services offered by your IT service organization and relate IT services to customer requirements and business services. As a result, you can present your service offering transparently and market it optimally. That means you help service managers in defining, structuring and analyzing the service offering and in the service sales process, for example. The general service offering can be differentiated by various customer and market segments and different pricing models for the respective service products can be set up.
Valuemation enables you to
- Reconcile customers’ wishes and IT services by defining a service portfolio that addresses market needs
- Establish rigorous service orientation in your IT service organization by deriving concrete services and offerings for service customers from the service strategy
- Support service marketing with a detailed service description that is easily understood by customers and contains standardized and comparable services
- Control the entire service lifecycle securely and efficiently from start to finish with a process-based, integrated solution.