The trend towards central, enterprise-wide shared service centers is increasing the demand for solutions for enterprise service management. USU was able to win several well-known new customers from the engineering services and manufacturing industries.
The Dutch consulting firm NextSales is now marketing the USU software Valuemation. NextSales has an extensive network of European customers and business partners and has been a partner of the USU subsidiary Aspera since 2018.
The new version offers performance and time savings as well as higher resource efficiency through shorter and more flexible data load times from the source systems. Other new features include customizing in the area of multitenancy and more.
Learn how the full-service provider EWERK Group uses the USU software Valuemation as its central platform for customer-centric service management and is expanding Valuemation into an ERP and CRM system as part of that.
The USU Group increased its consolidated sales by 4.6 % to EUR 22.0 million in the first quarter. The license business grew by 7.1% year-on-year, and the cloud and maintenance business recorded a disproportionately high increase of 14.7% to EUR 6.7 million.
The new version of USU's software for IT analytics allows analyses to be significantly accelerated: by using database-specific indices, the runtime of database queries is reduced by up to 70%.
Learn in the case study how the IT department of the logistics company Hamburg Süd was transformed into a service-centric organization and what role rigorous IT process standardization and automation play in that.
The German analyst house Research in Action compared 20 providers of ITSM/ESM software and interviewed 750 IT budget managers from Germany. USU is ranked No. 1 in performance and price and is among the market leaders with No. 2 in the overall ranking.
The new version offers experts additional options for analyzing IT financial data and dashboards for detailed comparison of IT plans and budgets. The system configuration is now even easier to navigate for administrators thanks to the revised toolkit.