Case Study: IT as a service partner at LVM Versicherung
LVM Versicherung operates on the German market as an all-round insurer for all types of insurance and has more than 3.3 million customers, who are looked after by around 2,200 agencies nationwide. LVM uses USU’s Valuemation solution for IT asset management and group-wide support of selected IT processes
Among other things, the project report describes how the company secures its strong growth by highly efficient IT services. Learn what benefits LVM Versicherung obtains from USU’s solution – thanks to, for example, considerable reductions in process costs with an integrated system and standardized database, a high degree of transparency and audit compliance in management of IT assets throughout their lifecycle, and faster ticket handling and a higher first call resolution rate with the aid of a knowledge base.