Mar 18, 2015

New Release: USU Valuemation 4.5

Attractive service shop for end users

Thanks to the extended Service Request Manager, you enhance customer satisfaction by offering an attractive service shop that allows personalized selection and ordering of IT products and services by your users. At the same time, you cut costs thanks to the high degree of standardization and automation throughout the service delivery process. To the flyer

Extensive supplier management

The new Supplier Manager supports you in managing your suppliers, enabling you to create transparency on their operational and strategic importance by classifying and continuously assessing them, as well as to identify risks resulting from dependencies. To the flyer

Efficient IT resource planning and utilizationg

The Resource Manager, another new feature, helps you plan and conduct IT operations proactively and deploy the resources you need efficiently and cost-effectively.

Security and productivity in the deployment process

The Customization Transfer Manager – a new core functionality – lets you control and automate the deployment process for your tailored USU Valuemation software solution. From the development environment to the test environment(s) to the production environment – smooth transfer of the customizing packages to the next environment is ensured. You reduce the manual effort involved, significantly increase productivity and cut the vulnerability to errors during the transfer process. You also retain an overview of all the changes you made during customizing at all times.

You can find detailed release information for users and administrators in the download section on the support site. To access it, you require your personal login data, which you can directly request from our support center (supportcenter(at)

New training course dates

Starting from March, you can take part in user training courses on the new and existing Valuemation modules. We’ll also be pleased to offer customized training courses at your company’s premises – just get in touch with us if you’re interested.