Distributed working from home offices forces the revision of familiar processes. It is no longer possible to personally visit IT or HR. There is also no longer any in-house mail available for transmitting orders to internal service departments. Now it becomes painfully noticeable how inefficient many service processes still run today. This is where the Valuemation Self Service comes in. It makes services digitally available - anywhere and anytime.
- Service Center for end-users
- Approvals by managers
- Preconfigured service processes for IT, HR, Facility, Finance and others out-of-the-box
USU ensures operation of the service management platform
The Corona crisis is forcing many companies to introduce short-time work or reduce holidays prematurely. At the same time, IT is overloaded with the provision of home office workstations and VPN accesses. If the team responsible for operating the service management platform is weakened as a result, USU is happy to provide support with the following options:
- Administration and/or operation by USU experts via remote access
- Bug fixes and migrations
- Transfer of the on-premise solution to the USU Cloud
If you are interested, please fill out our contact form and we will send you further information.