Valuemation Field Support Manager
The Field Support Manager allows you to use a range of familiar functions and processes from Valuemation on mobile devices such as smartphones and tablets. That makes you independent of your workplace or location and so lets you respond more agilely to IT incidents and requests from service customers.
The Field Support Manager enables you to
- Work independently of your workplace or location, since you can directly record, edit and document tickets just as efficiently on your mobile device
- Keep comprehensively informed at all times when you are on the road by being able to view all tickets and their status
- Respond rapidly, since the latest notifications on incidents in your IT infrastructure are shown directly on the home page
- Use detailed information on IT assets/systems, which you can find quickly using the integrated search function, to rectify problems.